Last updated: 7 October 2026
Choccy Strawbs (ABN 43 681 687 972) (“we”, “us”, “our”) sells chocolate covered strawberries at markets and events across New South Wales and interstate and runs this website, https://choccystrawbs.com.au. This policy explains what personal information we collect through the website, why we collect it, and what your choices are.
What we collect
- Contact form: your name, email address, subject and whatever you include in your message, so we can reply to you.
- Technical information: like most websites, our hosting and security tools automatically record details such as IP address, browser type and the pages visited. We use this to keep the site running and to block spam and abuse.
We do not sell products or take payments through this website, we do not run a mailing list, and we do not ask for sensitive information. Please do not send any through the contact form.
How we use it
- To respond to questions, feedback and market or event enquiries.
- To keep the website secure and working properly.
We do not sell, rent or trade your personal information, and we do not use it to send marketing emails. We only email you to reply to an enquiry you have sent us.
Who we share it with
We share personal information only with service providers that help us run the website, and only as far as they need it to provide their service:
- GoDaddy – website hosting and security.
- WPForms – the form software that processes contact form submissions.
- Brevo – the email delivery service that sends contact form messages to our inbox.
- Microsoft – the email service that hosts our inbox.
- Google – reCAPTCHA (spam protection on our contact form), Google Fonts and the embedded Google Map on our contact page. These load content from Google, which receives your IP address and browser details when they do. Google’s privacy policy is at https://policies.google.com/privacy.
Some of these providers store or process information outside Australia, including in the United States and the European Union. We may also disclose information where the law requires us to.
Cookies
This website uses a small number of cookies that are needed for it to work and to protect our contact form from spam. Third-party content such as Google reCAPTCHA and Google Maps may set its own cookies. You can block or delete cookies in your browser settings; the contact form may not work properly if you do.
Links to other sites
Our website links to our social media pages and other third-party sites. Those sites have their own privacy policies and we are not responsible for how they handle your information.
How long we keep it
We keep contact form messages for as long as needed to deal with your enquiry, and generally no longer than 12 months.
Security
We take reasonable steps to protect the information we hold, including restricting access to our website administration and using an encrypted (HTTPS) connection. No website can be guaranteed to be completely secure, so please only send us information you are comfortable sharing.
Access, correction and deletion
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within 30 days.
Children
Our contact form is not intended for children under 15. If you believe a child has given us personal information, contact us and we will delete it.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to fix it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at https://www.oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be on this page, with the date it was last updated shown at the top.
Contact us
Choccy Strawbs
ABN 43 681 687 972
New South Wales, Australia
Email: info@choccystrawbs.com.au
Or use the form on our Contact page.